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  1. You can do this via lighthouse_console.exe with the command 'poweroff /serial xxx' and use the OpenVR API to acquire the correct serial numbers.
  2. The tool is no longer available. SteamVR now supports custom controller mapping which allows you to do what this tool was originally meant for.
  3. We took the tool down awhile ago because users were ignoring the multiple warning messages. Where did you both obtain the tool from?
  4. Hi /, Apologies if this is an inconvenience but we are just trying to prevent any additional issues this tool is causing other users. As I previously noted, this is temporary until I can figure out a better way to update the tracker ID without inadvertedly affecting other devices. It's really about managing a potential increase in the number of users affected versus inconveniencing our beloved developers. At the time of the takedown, the users affected by the misuse of the tool was greater than the latter, so we made the decision to halt distribution. This should not be taken as Vive's reduction of love for you all. We were just trying to do the right thing for everyone. Until the tool is perfectly sound for distribution and is not bricking headsets, it won't be immediately available to everyone. For extreme cases that cannot be resolved using Dario's posted method above, feel free to DM one of us. (Also, this technically shouldn't be seen as an officially supported solution from Vive. It was a tool I put together in my own time to help alleviate issues a number of our partners were running into.) Cheers! FOO
  5. I believe it's a setting in the software to set the correct device to be used as the LIV virtual device. I would pose your question to the LIV Discord channel for further assistance. I'll try to see if I can reproduce your issue on my end as well.
  6. VIVR should support the Tracker out of box. Can you expand on the issues you're seeing?
  7. *** UPDATE: We are taking the tool down temporarily since it's somehow modifying some user's HMDs. If you still have the tool and are still using it, please remember to DISCONNECT ALL STEAMVR DEVICES before running the tool as well as carefully read the instructions presented to you. Otherwise you risk bricking your VIVE like some have already done. Due to high demand, I'm reposting the Tracker Changer with some updates that hopefully will keep your trackers from bricking. This tool is to be used only be advanced developers that have a need to change the way a tracker identifies itself to SteamVR. If you don't understand what this means, then you should probably not use this tool as it can brick your device and void your warranty. Please only use this tool if you really need to, otherwise, if you are developing for your new application, we recommend using the VIVE Input Utility. Features: Support for Tracker Pro (SteamVR Tracking 2.0) New! Change Tracker to identify as a Controller Revert Tracker to identify as a Tracker Backup/Restore Tracker configuration New! Recovery for Trackers with corrupt configurations New! Steps: Unplug VIVE and all SteamVR devices from your computer. Plug in the tracker via USB cable. Run tool and follow prompts. Restart SteamVR. IMPORTANT: REMEMBER TO RESTORE YOUR TRACKER BEFORE UPDATING ITS FIRMWARE. FOO
  8. I took a second look at the video and I think the tracking may be drifting because it seems as though most of the sensors are being covered with your hand and controller. Because of the size of the pucks, it's pretty easy to obscure the sensors, and unfortunately, the more sensors you obscure, the less tracking quality you're going to get. How are you planing to mount these trackers for your experience? Regarding the offset, can you shoot a top down video of all of the devices inline with the virtual view? Also make sure the firmware is updated on all of your devices, including base stations. FOO
  9. Hey Adrian, Sorry that you're having problems with your tracker. It's very interesting that this is happening to all three trackers. I have not seen this issue before. I'm assuming that all of your devices have the latest firmware and SteamVR installed? If not, please do that and try again. If you have the latest software, try this: While Steam and SteamVR is shut down, in your config\ folder, remove chaperone_info.vrchap as well as the lighthouse\ directory and all of its contents. Default Steam config folder locations: C:\Windows\Program files (x86\Steam\config\ ~/Library/Application Support/Steam/config/ Power down your base stations for a minute or so for good measure. Start up SteamVR and see if that fixes your problems. Let us know if that works. FOO
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