Buktu1975

My first experience of the error 108 was solved by installing Win 10 (maybe a fresh install of Win7 might have done the work too), so I marked this as solved. Unfortunately it is not possible to unmark this because the „solution“ lasted one or two hours max. Since then: http://community.viveport.com/t5/Technical-Support/Vive-quits-and-gets-black-after-minutes/td-p/12254 Hope you have better luck than me.

So I could not wait and did a fresh install of Win10. What can I say, the Vive gets recognized and I can now do the room setup. Thanks, but HTC should really point out that Win 7 is not fully supported/suitable.

How sure can one be? I got a whole new 3-in-1-cable and if it was that before, it should not be broken again. I bought a new USB-expansion-card and also a brand new USB-cable. The only thing unreplaced is the HDMI cable but I assume that has nothing to do whether the drivers are going to be installed or not. Later today I will use a PC with Windows 10 from a friend and we will try that. If that does not work I will have to wait for Apple to finish their supposed AR-glasses in maybe 2020 I am afraid. Apple hardware just works.

Running out of ideas. Anyone? Please?

I have tried on another PC (notebook); see post #7. Same error.

Did you have any success in locating any Win 7-drivers? I do not want to push but as it seems I have a pile of sophisticated yet useless scrap here...:smileywink::smileysad: Thank you.

USB 2.0 and USB 3.0, makes no difference...

Next try. Is there a downloadlink for the correct USB-drivers for Windows 7 64 Bit so that I can manually install them?

I tried USB Deview but could not find any entries with vendor ID 28de or OBB4 (of course I checked "display unconnected devices" but I uninstalled several drivers with vendor ID 0000 and named bad_device or similar. I reconnected the linkbox and two devices were insalled (it should have been at least four, I think?). See picture below. But error 108 and the red blinking light persists. I am really sad because I do not know what to do else... You think we can get this working again?

Yes I think the linkbox can be sorted out, too. I contacted HTC Germany last weeek to ask about the linkbox but did not get an answer yet. There are public holidays in Germany until Thursday, so it might take a while but as mentioned the linkbox should not be the problem. I directly connected the Vive via 3-in-1 cable to the PC (no linkbox used) and used the separate power. Windows tried to install USB-devices: Translated: first entry: can be used, second entry: device removed. Maybe we should try USBDEVIEW? Thank you!

Main PC (for Vive): Mainboard Asus Z-97P (latest BIOS), 32 GB RAM Intel i7-4790K Asus Strix Gtx970, 4GB Windows 7 Prof. 64 Bit, all Updates Inateck KTU30FR-202I USB-Card Notebook: Lenovo ThinkPad Intel Core i5, 8 GB RAM Windows 8.1 Home 64 Bit Thanks.

Well, maybe. I got the HMD and linkbox back from support. The HMD was with protections on the glasses again, cable, headstrap and skin protection packed separately , so I think it might be a new/refurbished one. The linkbox I can't tell, could or could not be the same. Could the linkbox be (still) broken? I connected the linkbox to a different PC/notebook in our home and when connected you can hear the distinctive Windows-sound when you plug in an USB-device several times. But right after that you hear the sound for un-plugging. And again for plugging/unplugging...continues endlessly.

Thanks for your hint. Yes I tried USBDEVIEW and it could not lead to a solution. Just updated my BIOS of the mainboard but no success...:-/

Hello guys, have my Vive since february and it worked flawlessly ever since. Of course I did not change a single thing (really!) but when I tried again two weeks ago I got the error 108 "not connected". I tried everything suggested: Restart Removed USB drivers Cycle Linkbox Tried every USB port (2.0 and 3.0) Connect the Vive directly without linkbox => no result I sent the Vive and linkbox in and got it replaced by HTC (really fast in 4 days including shipping time, thanks!) I even got new 3-in-1-cables But the error persists, only for >three< minutes I got the Vive working again. I assume a problem with USB. Depending on the port I connect, I get several error messages from Windows: "USB 2.0 MTT-Hub device removed", "unknown USB device not installed" or similar. I just installed a new Inateck USB-expansion-card with Fresco chipset. Installation was successfully as instructed in the manual as I have two new devices in device manager: "Fresco Logic xHCI (USB3) Controller FL1100 Series" "Fresco Logix xHCI (USB3) Root Hub" I also replaced the USB-cable from PC to linkbox with a new one. This is what happens when I connect the linkbox with power and USB to the new USB-ports and after I start Steam VR: Windows prompt: (translated from German so maybe not exact wording) "Installing new devices... The device software was not installed: Fresco Logic xHCI (USB3) Hub Device removed" What can I do? Desperately seeking for help! Thank you!