sekondus

, Thanks for getting back to me. I'll list what the current state is and what has been tried so far: Only (one this month, none last month) some Viveport subscribed apps will run I've tried to launch the apps from the Viveport VR library interface I've also tried to launch the apps from the Viveport desktop interface I'm not launching the apps from the Steam VR Home interface I've had an updated Vive software installation, version r1060 I also uninstalled and reinstalled the Vive software twice Sunday while working through the problem with Vive support and a remote desktop session. The version is still r1060 I have an up-to-date SteamVR version: 1497972728 When trying to launch Viveport subscibed apps from within the Vive VR interface: the environment switches to the generic grid launching scene, button controls are unresponsive for about one minute, control then returns and I'm back at the initial menu. When trying to launch Viveport subscribed apps from the Vive desktop app: There is no indication (no busy mouse pointer icon) on the destop or any other activity when clicking on the "Open" button for an app under the Library tab No visible dialog boxes or messages display either in VR or on the desktop when trying to launch a Vive subscription app There is 949 GB of free space (50%) on the target install drive The OS is Windows 10 on a year old Lenovo Ideacentre system with an Intel i7-6700K processor and 16 GB of RAM The Vive software is installed on the same drive as the games The graphics card is an Nvidia GeForce GTX 980 All Steam VR apps work correctly, both older and newly installed apps I signed-up with the Viveport subsciption service on April 5th.

I've had the same problem over the last two months. Only one of the five games from this month's subscription cycle will start (Overkill VR) the others (AI Rebellion VR, HordeZ, ROM Extraction, and Sairento VR) will start to launch, but fail after a minute long pause with no error messages or dialog boxes. I worked with the online chat support yesterday for over 3 hours deleting and reinstalling the Viveport App and all games, but launching subscribed apps still is not working correctly (success of one app in the last ten subscribed apps so far). I have no problems downloading and launching Steam apps and have more than 50% drive space free and anti-virus disabled. The Vive support form on the "contactus" page seems to go nowhere. I have sent four separate web form support request about the issue through the Vive support over last two months, but have not received any response. The form is currently broken. You are required to enter a Captcha in the last field of their form, but the captcha generator link is not working and just displays a broken image link icon. I think it might be time to give up and cancel the subscription. Hopfully they will work-out the bugs and I could give it another try in the future. It could have been great.