Jump to content

Geisel

Verified Members
  • Posts

    5
  • Joined

  • Last visited

Reputation

0 Neutral

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. In my case I did try with anoother vive 3-in-1 cable, and it did not work. How did you contact tech support? Might try that as well.
  2. It was imported from the United States I believe.
  3. Can you please help me contact support for RMA? I am living in Brazil, and honestly have no idea how to do that, or even if there is a local support. For example, should I try to contact HTC or valve/steam? If you could give an email, phone number or w/e that would be awesome too. Thanks!
  4. All images below were taken with baselights and headset properly connected, powered and positioned. The only things I did not turn on were the controllers. Also, the only exception are the last two images, at which I removed the HDMI cable from the HMD. The image below is the on you asked. All cables are properly connected: The following images were taken without the HDMI cable from the HMD (I unplugged it, and left it dangling)
  5. Hello! My vive is now 3 months old, and since yesterday it has been giving me a lot of headache. The HMD display just won't turn on anymore, the lens show nothing, the LED on it is always red, only rarely showing up green for less than half a second. Because I have a friend who also owns one (a working one), I did the following tests: Unplug only my HMD and put it on my friend's setup, using his cables and all the rest. Result: same issue Unplug only his HMD and put it on my setup, using my cables and the rest: Result: his HMD worked just fine. I have also tried resetting and updating the firmware, plugging and unplugging cables, and unistalling all usb devices using SteamVR developer tab. I reinstalled SteamVR, I used SteamVR beta, restarted the computer countless times, and nothing works. The issue doesn't even change. Here is the error behavior: When I turn it on, the SteamVR shows that the headset is connected, but not trackable. The HMD indicator is a flashing green, all other icons are gray. For a brief time when I turn it on, the baselight icons are solid green, and so is the HMD. If I turn it on without the HDMI cable, SteamVR indicators are as follows: HMD solid green, base lights solid green. If I turn on screen mirroring, and move the HMD, I can see that the image moves accordingly. My system: windows 10 64bits, gtx 1080 It was working perfectly fine on monday, but yesterday it was like this since I first tried to use it.
×
×
  • Create New...