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Tony PH Lin

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Everything posted by Tony PH Lin

  1. Hi there, Most developers join VIVE Forum without issues, but we still receive few developers that miss the last steps to complete the registration process. Here is a short video tutorial help you to ensure all steps are done. 1. Visit VIVE Forum and click "Existing user? Sign In" link on the right-upper side. 2. Click "Create New Account". 3. Fill in the Application Form and click NEXT 4. Check the box to receive latest news or not, then create account. 5. Go to your mail box and enter the verification code 6. Enter your Display Name (NOTICE: this is important step to ensure you can use HTC account as SSO one to join Forum) All good to go now. VIVEForum_createAccount_1.0.mp4
  2. Hi @GabrielR, Thanks for helping us to finding the issue, and we have quick verified to find the issue on our script. We're preparing the Hot-fix version of SDK shortly to resolve this. Meanwhile, we encourage you can visit our Open Source project Jelbee MR developed for MR application using Scene Perception SDK. Thanks.
  3. Hello, Not sure what's the issues you encounter, and maybe one of the possible reason that Focus 3 have been used more on enterprise applications so part of our clients and developers have contacted us directly via mail or sales window. You may try this discord link to see if it's helpful for you. Also we're welcome you to leave your inquiries here to get the support. Thanks.
  4. About 3 sec to turn off the screen after proximity sensor isn't cover is our design. And the "sleep" timer mean the period when the system really enter the suspend mode, and before that time the overall system (like tracking data should be valid). After quick check internally, one potential cause is the WAVE SDK design change. May I know if you use SDK version prior to 5.2.2? If yes, you can use newer version which may ensure the system is alive in these interval before enter sleep. Hope this can resolve your issue.
  5. Hi @DustyLv, For your first question, yes the marker is capable to move and tracked with a timer update base (like you mention 20sec). Also you can place 1-99 markers in the scene but the performance will be varied if the system need to proceed more markers. And currently there is no existed path to work with other AR related SDK at this moment and we put these on backlog first. Regarding to passthrough image you request, could you describe more expected behavior from your use case?
  6. Hi @noobsVR, To change timeout setting for proximity sensor is related to battery life and DoU, so you can have two options from system level. One is to change from Focus 3 Setting Page, and the other one we provide VIVE Business Plus service for enterprise customers to manage this setting to apply multiple devices. Thanks.
  7. Hi @DustyLv, Happy New Year!! For using Aruco Marker, there is one Open source project for your reference. https://github.com/ViveSoftware/SharedSpaceExperience Additionally, we're working more samples like Spatial Anchor and plan to release shortly. Will keep you posted.
  8. Here are some update regarding to Marker and Spatial Anchor support status.
  9. Hi @VincentCXR, @SzendeffyB, Sorry for late response. Currently we have Marker SDK and Spatial Anchor supported on WAVE version. https://hub.vive.com/storage/docs/en-us/UnityXR/UnityXRTrackableMarker.html (Marker) https://hub.vive.com/storage/docs/en-us/UnityXR/UnityXRScenePerception.html#spatial-anchor (Spatial Anchor) For the OpenXR part, we just have our XR_HTC_anchor to pass the specification review so we're planning to enable on XR Elite and will keep you posted once the schedule is confirmed. Regarding to Marker for OpenXR, may we know the target extension you used for OpenXR Aruco Marker was "XR_MSFT_scene_marker" or other extension? This input may help us to estimate either propose new extension or alternative to support other existing extension for implementation. Thanks.
  10. Hi @ShuiMo, From WAVE SDK 5.5.0, we only support 64-bits in order to have larger virtual memory and better performance for content usage. This trend is aligned for Android platform plan on Google Store. Since some of the device services on Focus Plus were 32-bits, so it's recommended to use WAVE SDK 5.4.0 or prior version. Thanks.
  11. Hi All, We're glad to update you the Unity plugin to support both PC and AIO are also online. And we slightly change the link for Unreal for your reference. Unity: https://developer.vive.com/resources/openxr/unity/overview/ Unreal: https://developer.vive.com/resources/openxr/unreal/unreal-overview/ Please keep let us know your comments and trial results, thanks.
  12. Hi @yijing, About the install DP device apk failed issue, we clarified the issue was fixed this in 5.3.2-r.4. You can use the latest one to verify. Or you can use command “adb install -r -g -d Vive_rrClient.apk” under the folder to install it. Library\PackageCache\com.htc.upm.wave.xrsdk@5.2.1-r.1\Runtime\DirectPreview\Binary\RRClient Let us know if it's working on your side, thanks.
  13. Hi there, We'd glad to notice you the FOTA 5.10 for Focus 3 is online now. You can check more release notes if needed, thanks.
  14. Hi @yijing, Thanks and we're checking to see how we can provide the suggestion.
  15. Hi @Linkone Could you PM us with debug logs from below path to further dig out? Thanks. C:\ProgramData\HTC\ViveSoftware\ViveRR\Log & C:\Users\[username]\AppData\Local\Unity\Editor
  16. Hi @yijing, @Ahmed Khan, Could you PM us with debug logs from below path to further dig out? Thanks. C:\ProgramData\HTC\ViveSoftware\ViveRR\Log & C:\Users\[username]\AppData\Local\Unity\Editor
  17. Here is one for reference. https://chev.me/arucogen/ And there're more website to provide the generator of Marker.
  18. Hi @wTrebol, @ymiecielica, Sorry for the late response, and we did observe and receive some issues feedback from different sources and also internally on this beta version. We will have an updating SDK and ROM version with improvement in next FOTA around late Sep. In addition, we will also introduce Spatial Anchor feature in the same timeframe. Will keep posted when the time is more closed. Thanks.
  19. https://developer.vive.com/resources/vive-wave/download/archive/ Here are the legacy plugin you can refer.
  20. Hi @waveSk, Since Focus was the first generation of AIO and the system (runtime) was not keep upgrading for a long while, so it's not recommend to use latest Wave SDK for development. We may recommend you to use either Wave 3.X series or maybe earlier 4.X was also okay, because latter version of 4.X like PassThrough required Dual camera and runtime supported from Focus 3 which may not be considered as your use case. Thanks.
  21. Hi @Kaj, Thanks for feedback. May we know your Wave SDK version? Since D.P supports both USB and WiFi connection, a faster way to quick clarify to switch another way for a trial. If still no lucky, please grab the logs for us to further clarify, thanks. C:\ProgramData\HTC\ViveSoftware\ViveRR\Log & C:\Users\[username]\AppData\Local\Unity\Editor
  22. Hi @JulienActiveMe, Here is the previous reference guideline based on our legacy AIO: Focus Plus, but the tips could be leveraged. https://hub.vive.com/storage/docs/en-us/TuningGuide.html From the data you shown, do you migrate the PCVR project to Mobile directly? Thanks.
  23. Hello @Nick Marmaras, Here we summarize key parts from document which related to your inquiries. Maybe you can take a look and let us know if further questions. Wave Pinch: https://hub.vive.com/storage/app/doc/en-us/UnityXR/UnityXRHandTracking.html#getpinchorigin https://hub.vive.com/storage/app/doc/en-us/UnityXR/UnityXRHandTracking.html#getpinchdirection https://hub.vive.com/storage/app/doc/en-us/UnityXR/UnityXRHandTracking.html#getpinchstrength https://hub.vive.com/storage/app/doc/en-us/UnityXR/UnityXRHandTracking.html#getpinchthreshold Trigger-like pinch interaction: https://hub.vive.com/storage/app/doc/en-us/UnityXR/UnityXRRaycast.html#hand-raycast-pointer Thanks.
  24. Hi, @Fuzzypeg Thanks to raise the issue, and after internal confirming, The related logs have been removed from newer version of WAVE SDK 5.3.2. https://developer.vive.com/resources/vive-wave/download/latest/
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