Simualir Thread with dead dongles: https://community.viveport.com/t5/Technical-Support/Vive-Tracker-2-0-Issue/m-p/16753
Imgur Album: https://imgur.com/a/qAWwkLP
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I purchased 3 Vive (2018) 2.0 trackers on April 19th.
Shortly after starting using them I noticed that I could not get three trackers working.
Everytime I would try to connect three trackers, SteamVR gave me a (10016) error. The error tells me that my trackers are not communicating properly and that they needed a firmware update.
Whenever I would connect my tracker to my PC, they were already up-to-date to the latest firmware.
I googled the web, asked friends, went to various Discord channels to troubleshoot my woes.
Things I did:
- Put the dongles far away from the computer or any power source (I even used a 5m active USB extension cable)
- Tried two different USB hubs.
- Removed all VR USB drivers, restarted, unplugged all the dongles, re-paired the vive wands first, then re-paired the trackers one by one.
- Reinstalled SteamVR
- Tried every variation of dongles/trackers.
- Tried 5 different brands of micro usb cables to try to update firmware.
- Tried different USB ports (USB2.0/USB3.0) - Plugged/Unplugged dongles with restarts and USB driver wipes. Replugged in one by one during re-pairing.
- Removed any other source of 2.4ghz interference (Including wifi, logitech mice, etc)
On April 23rd I ordered one additional Vive (2018) 2.0 tracker.
On April 25th the 4th tracker arrived! (yay) But no, same error to my disappointment.
I spent almost 5 hours, removing USB drivers, restarting and trying every combination of 4 dongles and 4 trackers.
Through experimentation I have discovered that I have two dead Vive Tracker Dongles.
There are 2 dongles that never worked with any of the 4 trackers. These dongles are DOA and do not work. (I tested these two dongles all four trackers, they had terrible tracking quality and most importantly: caused the 10016 error)
I would like request help in getting replacements for my dongles, thank you!
TAGS:
vive, tracker, 2.0, 2018, steam, steamvr, error, 10016, firmware, not updating, not, updating, controller, needs, update, firm, ware