blanco13

Hi, I came home yesterday at midnight to find that my younger brother was playing on my computer and with my Vive after I had told him not to since when I was there with him he was hitting walls and the ceiling too frequently.. this kid is something else. Anyways, I got home and he tells me that one of the boxes is blinking red and he googled it and said it was bad. Also said he didn't do anything. I was troubleshooting it earlier today and found on SteamVR that it was a Fault 03 as well as having the error code 10010 on the bottom right. I've disconnected the base station, updated firmware, still nothing works. I haven't tried playing anything yet with the light blinking as I read somewhere on the Vive support site (what a joke btw) says if it has a red light to stop using it immediately. I found a couple "fixes" for this issue, but they are all dated by a year or so and I don't want to break my base stations. Anyone know of a fix or a way to actually get in touch with support so I can have it repaired/replaced?