Guile Chao (VIVEPORT Help Center)
May 21, 08:31 CST
hi Zachary :
Could we arrange a remote session by Teamviewer(version 13) to help you resolve issue directly
If remote is not convenient for you, could you follow https://service.vive.com/hc/en-us/articles/360007277092-How-do-I-report-an-issue-provide-logs-to-VIVEPORT instruction send me a issue report. You can download report tool from http://www.viveport.com/q/pctool directly
Regards,
Guile
I never have and never will authorize someone to remotely access my pc.
I obviously cannot do the second thing suggested.........