SRanipalRuntime SDK Version: 1.3.2.0, Vive Pro Eye, and Tobii XR SDK 3.0.1, Unity 2021.1.24f1.
Eye tracking is super flaky. Can sometimes get it working using the TobiiXR_Initializer in our Unity scene, but even when working initially, after 30 seconds or so, we get a flood of disconnection messages (see below), and tracking reverts to the NoseDirectionProvider. In other cases, the connection fails immediately at startup.
The suggestions raised in this thread haven't helped. We run the runtime as administrator, and have tried starting SRanipal prior to opening unity, but the problem continues.
Any other suggestions, or another forum where we should seek help?
Vive Pro Eye Calibration Initialization Error Troubleshooting
in VIVE Eye and Facial Tracking SDK
Posted
I'm seeing related issues with:
SRanipalRuntime SDK Version: 1.3.2.0, Vive Pro Eye, and Tobii XR SDK 3.0.1, Unity 2021.1.24f1.
Eye tracking is super flaky. Can sometimes get it working using the TobiiXR_Initializer in our Unity scene, but even when working initially, after 30 seconds or so, we get a flood of disconnection messages (see below), and tracking reverts to the NoseDirectionProvider. In other cases, the connection fails immediately at startup.
The suggestions raised in this thread haven't helped. We run the runtime as administrator, and have tried starting SRanipal prior to opening unity, but the problem continues.
Any other suggestions, or another forum where we should seek help?
Thanks,
Jeremy