Hi all,
I've had the Cosmos for about a week now, and am having some issues with the controller tracking + room setup.
The initial setup was mostly fine, and the Headset and Controllers worked okay for the first day or two; not perfect but about what I expected from inside-out tracking. After that, the controller tracking began to drop out frequently, at first they would re-sync after several seconds but that time has taken longer and longer (to the point where it could take several minutes of waving the controllers in front of the HMD to get tracking back.)
Often, the only way to get tracking back is to restart everything, and re-do the room setup process. This also seems to be bugged out where around 70% of the time, at some point during the setup process the camera feed from the HMD will cut out and all I can see in the HMD is a white screen with whatever instructions I'm supposed to do. Sometimes moving to a slightly different location will get the camera feed back, but usually it will cut out again before I can finish the setup. The only way to fix this is to restart my machine and try again (sometimes 3-4 times before I can finish the room setup).
In the week I've had the Cosmos, I've spent far more time settings it up and troubleshooting than actually playing!
Things I've tried to fix the controller dropouts and room setup issues:
Installed the Vive beta drivers
Reinstalled my nvidia drivers
Restarted (Headset, Vive Console, SteamVR, Computer, everything :)
Changed lighting conditions: I added a few lamps to increase room lighting at night. But time of day/lighting levels don't seem to affect when these issues occur
Disconnected any unnecessary devices from my PC. Only the monitor, keyboard/mouse and Cosmos are plugged in now.
System Specs:
i5 4590 (stable overclocked)
Nvidia GTX1080
16gb
USB3
Windows 10
This is all pretty unacceptable for an AU$1300 piece of hardware. If there's no acceptable fix within the week, I'll be taking this garbage back for a refund.