Rogue-Reaper

I have had problems with my cosmos elite since I installed my 3080. So I emailed vive about the issues with my tracking, and white outs. They told me that the cosmos is not compatible with the 3080 cards, thats why I'm having tracking problems, and that I should buy another gpu that is in their list of supported cards. Like a 2080ti, or 2060s... basically just told me to spend more money to downgrade. I asked about an update in the near future.... they told me, again, to just buy a new gpu, that's already on the list. Because they couldn't tell me if there will be an update to support the new rtx series. Here is the first response when I messaged about the compatibility: This is Nathalie, great to hear back from you. I appreciate the details provided; please note the RTX 3080 is not a compatible graphics card with the Vive Cosmos Elite, therefore, this is the reason you're having a connection and tracking issues. Please find attached a list of GPU's that are compatible with our products. In case you have any additional concerns, please let us know. When I asked about an update, because I spent a grand on the headset, and another 825 on a new gpu, and that I'm not spending money to downgrade, and that I'm going to want a refund on a vr headset that is now unusable after less than five months, this was their response: We appreciate your feedback and this is definitely something we'll take into account, once again we apologize that this situation has been disruptive for you. Take care, goodbye.