KevinPasko

What is the best way to get customer service from HTC?

.....Bueller........

I have spent so many frustrating hours trying to get this to work! - My headset display is black - My mirror shows the sensors are all working and detecting movement and location - Green light on my headset - Im on 64 bit Win10 Things I have tried - Updating all Vive drivers and firmware - Updating my GTX 1660 ti drivers - New high quality/high speed HDMI cable - Running new HDMI past hub directly to video card - Im running a basic monitor and a Cintiq. Removing one of them and just running one monitor. - Trying every other suggestion I can find on the internet. When I look at my Nvidia control panel I can see my 2 monitors but I dont see the Vive. I dont know if this is normal since I have only looked after my headset stopped working. Please Help

I have seen this problem described a number of different ways. What I keep seeing is; User - Im having a black screen while the mirror shows my headset is otherwise working Response - Try X,Y,Z User - Still doesnt work Response - nothing/crickets I sure would love to use my Vive...