InfoPocket-Scott

I noticed that Vive Business App Store does not have a filter for "hand tracking'. I have seen videos and demos at trade shows here in Japan of hand tracking on the Focus 3. Do any of the current experiences support hand tracking and if so which ones?

@Ryam Thanks for letting me know that the eye tracking module is not worth the money.

Hey mate. Sorry but you missed my point. I wanted to know if anyone has bought and tried these add-on's using Steam VR content before my company invests in them.

Has anyone gotten either of these devices for their Focus 3 and if so have you gotten it to work with Steam VR? From my research only a few Steam VR games support eye or face tracking so I am curious if these peripherals for the Focus 3 can be used at this time with Steam VR or any standalone application for the headset itself.

@GhostPsi I made two new VR Chat accounts to test with but I cannot authenticate with the VR Chat servers. I believe the issue is the "sign in name" for VR Chat and the HTC account must match. Vive Social application uses the account "name" from the Focus 3 Profile I logged in with on the device to authenticate with VR Chat; not the email address. So if I am to use make a VR Chat with User name + Scott George and the same email account as I have with HTC for the Focus 3 I have to delete the current VR Chat account, wait for 14 days, and then try again. This is so very frustrating.

Cannot connect to servers an the app tries to log in using my Vive account. Not sure how to sync this Vive account with VR Chat or how to use my Steam account instead. Any ideas are appreciated.

Wrist tracking device. Charging carry case. Multi-Battery charging docking station and OpenXR are among the some of the announcements by Shen Ye at HTC. https://blog.vive.com/us/2022/01/05/vive-hardware-software-update/

Supported latest AMD GPU driver. Tested on RX 6800XT with RADEON version 21.10.1 and it works. What is the latest AMD GPU version HTC has tested it on?

Is there any update on when a new, smaller, facial interface will be available? For me and another individual the current interface curvature is to wide; thus he and I get significant light bleed at the edges of the facial interface. Another facial interface that can prevent the light bleed would be most welcome.

@thedroneI got my case the other day from AliExpress. Not bad for the price. Smell's like glue so I am airing it out.

@C.T. It is not possible to exit the Beta it the VBS application. It crashes too fast. I do understand that I can uninstall the application and re-download the official application, but given that it is only happening on one of the three computers we have VBS installed I thought I would raise this topic.

We have a custom built workstation PC with an ASUS TUF AMD Radeon RX 6800 XT /Primary/Discrete graphic card.Vive Business Streaming 1.04.0 - Beta crashes soon after launch. All other previous VBS application versions, including Beta versions, worked until this latest release.

@C.T. Laptop volume control effects the Focus 3 when using the VBS application. I don't want this. It is annoying. Thanks for the update that the microphone mirroring issue will soon be resolved. Hopefully this month.

I am now experiencing audio mirroring always being on when using the VBS application via Wi-Fi or USB since the last firmware update to the headset. I can replicate this on multiple computers. SteamVR settings for audio mirroring are disabled. If on a laptop with built in speakers, muting on the laptop also mutes the headset audio. Muting on a desktop computer when the sound comes form the monitor, I can mute the monitor via its remote control and still hear inside the headset. Suggestions on how to correct this is appreciated. One other thing. When will the microphone passthru when using the VBS application be corrected? It is annoying to have to connect another high quality microphone to a computer as a band-aid solution.

The spare focus 3 battery arrived last night. I love HTC Japan for their promptness in getting me the battery so quickly.

I ordered the spare Focus 3 battery today from HTC Japan. Should arrive sometime next week.

Update. I ran tests today and it turns out that the GravityZone Network module must be disabled completely for the Focus 3 to be able to connect to the VBS server application and run Steam VR. My tests involved disabling, one by one, all the sub settings in the GravityZone Network module; but none of that helped. Not until I completely disabled the entire module did things work and i could play Steam VR via Wi-Fi. I am going to raise a support ticket with Bitdefender Enterprise support team and get them involved.

@C.T. Your recommendation to set the Nvidia GPU as the preferred graphics processor resolved the issue. Thank you.

@HackPerception Thank you for looking into this for me. Where are the containers embarking from if I may inquire?

Does anyone know when we can purchase a spare battery for the HMD? The only place I ever saw it listed was a HTC website in Australia. https://www.vive.com/au/accessory/vive-focus3-battery/ Nothing on the HTC Japan, USA or EU site for the battery. Living in Tokyo I would definitely like to get a spare battery.

Thank you for getting back to me. The ZIP file of that folder is over 100 MBytes in size; thus I cannot upload it here. The two biggest files are in the LOG folder. "RRServer.exe.2604.dmp" and "RRServer.exe.8664.dmp". These files are huge; over 200 MBytes each. Suggestions on how I can get you exactly what you need are appreciated.

The issue is happening on a new ASUS ROG Zephyrus GA401IV gaming laptop. It crashes a second or two after launch. Error is as below: Faulting application name: RRServer.exe, version: 1.0.7.0, time stamp: 0x60eec020 Faulting module name: RRServer.exe, version: 1.0.7.0, time stamp: 0x60eec020 Exception code: 0xc0000005 Fault offset: 0x00000000000e32de Faulting process id: 0x4f80 Faulting application start time: 0x01d7850c0bde4939 Faulting application path: C:\Program Files\VIVE Business Streaming\RRServer\RRServer.exe Faulting module path: C:\Program Files\VIVE Business Streaming\RRServer\RRServer.exe Report Id: 975a4856-cf0a-42a1-8319-52831528f222 Faulting package full name: Faulting package-relative application ID:

We got this Trusco XL size case for our HP Reverb G2. https://www.amazon.co.jp/gp/product/B00762HQES/ref=ppx_yo_dt_b_asin_title_o07_s00?ie=UTF8&psc=1 . I can tell you that it will hold the Focus 3 just fine for I tested it and it fit without issue.

For those following this thread. I added those ports allowing them to be passed without inspection to the GravityZone Firewall module. I still get error Wi-Fi streaming 912 on the one PC I tested. it is weird because I can see the IP address and name of the VBS server clearly. I also tested a Static IP on the PC but if you do that the VBS application gets a loop back IP of 127.0.0.1 . VBS Server application seems to only run with a PC set to DHCP. I will try uninstalling GravityZone from one of the computers and then test to see if I can connect to the VBS server via Wi-Fi over the weekend.

Hi. It is not possible to disable Bitdefender GravityZone endpoint protection on protected device from the web console. The software would have to be deleted from the computer. Given that I setup exceptions in the endpoints policy to allow "RRConsole.exe" and "RRServer.exe" access to the network and function it may be possible that some TCP/IP or UDP ports may be being blocked but I am not seeing that in the GravityZone web console Dashboard. What TCP/IP and or UDP ports or port ranges does the VBS server application use to communicate with the Focus 3 via W-Fi?