After a week of RMA I received my headset without the cables, (I had a spare vive pro eye cable, should work as it's 2.0) the plastic holding the cable on top is broken in half, the velcros holding the facial foampad are not there anymore nor the foampad itself...lol, one of my lense has a huge scratch on it and the headset won't turn on... it doesn't look like my headset actually It looks like a older one. The little red light that usually turns green is not turning on at all, just doesn't receive any power. I could say that I'm disappointed but that wouldn't be enough to describe how I feel right now also seeing some topics on this forum... I'm really scared. I will return the headset again but that will be the last time, I'm shocked.