Hello Support,
I'm trying to set up one of our headsets with the batch configuration package using a microSD card. I've added only one test app that I've added as content on our dashboard. I follow all the instructions but once I put the microSD in the headset it won't boot.
If I go through the normal manual setup of the headset, I can see the sd card in the storage with the content (which now doesn't have only the zip and the key files, but the drive has been set up with all the standard android folders).
What am I doing wrong here? I'm formatting the microSD card as FAT32, do I have to use NTFS? The RichuImage zip file I download from our Enterprise dashboard doesn't open if I try to open from Windows (with both the built in zip tool and 7zip), but I don't know if this could be a problem.
Thx for helping.
A