EddyChan

@Ixixly Here I included a photo of our play area. I know the design of the walls and floor are a bit plain, but not sure how much does it contribute to the tracking issue.

Hi guys, Have anyone seen this issue before? the vive logo is blinking and overlaying the screen, like a watermark, please refer to the attachment here. It won't go even we reboot the headset. Any thoughts? VID_20221017_100431.mp4

Ixixly, Thanks for the info. I am sure it is white. We are using VO mode, besides we don't use map as well, since in our case, we are using an outside-in tracking system, the play area is handled by our own logic.

hi sebastian_holocafe, Thanks much for replying to me. I am actually also aware of those 2 cases as you stated. AFAIK, the first one indicates that the IR cams failed to track, hence loss of positional movement (while IMU should be still working fine). The second one is more related to the application level, to our use case, we are using Kiosk mode with a single content (which is our own app), sometimes the loading persists even after rebooting, ended up we had to factory reset it. From what I've seen so far, yeah, the first loading case (black screen with loading spinner) happens randomly, I am trying my luck here to see if someone has a suggestion how to minimize the chance of occurrence at least.

Hi guys, I am having a very disturbing issue with my Vive Focus 3 ... often time while using it, the display went off, a loading screen with a spinner and a VIVE logo (triangle) showed up, it lasted for 5-10 secs usually, sometimes up to minutes, sometimes it was stuck forever even after reboot (ended up I had to factory reset it). I have done some research about this issue, some suggested that it is due to "lost tracking" from the 4 cams at the concerns, some suggested that it is due to poor lighting in the room, some suggested that it is due to dirty cams. Wondering did any one come across the same issue? And how did you prevent this from happening? Thanks much.

I exactly have the same question. I looked for info about this on the internet but it looks like there is such a thing in the older models of vive, but none of the info is related to focus 3. Anyone?