Y.Matsuda

Thank you for your reply. The color of the LED indicator is not related to this symptom and may be caused by overheating of the device or deterioration of the mobile battery. I had ignored 1.3.999.352 because the release notes did not exist and an error occurred when I tried to download it.

I left XR_ELITE for a day and it improved a little. Also, when I quit the beta program and used the public version 1.0.999.350, the play area was automatically re-searched. We will continue to test this in the future. Note that we received a response from HTC that the red flicker of the status light indicates pass-through mode.

I am developing a game using several XR ELITEs. - All XR ELITEs are used in ophthalmic mode. - All mobile batteries support PD60W. - Software version is 1.3.999.322. (Beta) Currently, 3 of the 4 XR ELITEs on hand are behaving erratically. The biggest problem is the frequent occurrence of "boundary lost". The "boundary lost" occurs even during a few minutes of experience and does not go away even after turning the power back on, requiring the play area to be reconfigured. The three unstable XR ELITEs all have a status light that is slowly flickering red. The one XR ELITE that is relatively stable has a white status light. [Question.] - What does the red flicker of the status light indicate? - Is there any way to get rid of the red flickering of the status light? If my device is malfunctioning, I would like to arrange for a repair and replacement as soon as possible. I hope to receive a reply as soon as possible.

Thanks for the reply. I have disabled hand tracking. Because I am trying to develop an app that uses neither controller nor hand tracking. (I will let the public experience it at the event)

I am using 1.0.999.320. I am trying to create content that does not use VIVE controllers. When I turn off the VIVE controller (or Elite loses track of the VIVE controller), I get the "Turn on controller" popup and the application is interrupted. This popup does not go away until the VIVE controller is turned on. I do not want this popup to interrupt my app. Is there any way to prevent "Turn on controller" pop-up? * In Japanese, "コントローラーをオンにする"

Please consult with us on how to achieve an MR experience in a large building. I would like to use XR Elite (or other VIVE series) to develop MR content to be experienced within a large facility like a museum. I have found that XR Elite can store up to 3 play areas. (Each up to 10 meters square.) https://www.vive.com/us/support/vive-xr/category_howto/setting-up-multiple-play-areas.html [Question] Is there a way to switch play areas while the user is still wearing the XR Elite? For example... - Does XR Elite automatically switch play areas? - Can the application access the SDK to switch play areas? - Sleep and wake XR Elite remotely from another PC or device? - or another way... * I plan to use XR Elite in Standalone mode.