I'm at my wits end getting this to work. TIA for any advice. I'm having an issue after building a new Windows 11 PC using the OG HTC Vive Pro. Here are screenshots of a program called USBDeview that allows you to see a lot of detail about attached USB devices.
Here's the original screenshot after a PC restart, but before starting SteamVR: https://ibb.co/9rrpq1g
When I startup SteamVR, the system immediately disconnects any attached HTC devices like the lighthouses, dongles, and the headset itself: https://ibb.co/1dF8x7R
SteamVR will then start to "bounce" the HTC Vive, you can hear Windows11 play the connect/disconnect sound as well. This will continue indefinitely: https://ibb.co/nmP1Y7V
Finally if I restart the headset through SteamVR, it will temporarily show everything connected. If I enable mirroring the display I can even see the SteamVR Home environment come up and start tracking on my monitor. But nothing ever comes up on the actual headset and after 10-15 seconds the bouncing starts all over: https://ibb.co/zhmLXYq
Troubleshooting:
1. I've tried running USBDeview during the whole process to view what's going on at a system level.
2. Existing HTC Vive worked fine on Win 10
3. I'm using a suggested Inateck card for the USB (although it's still 3.0)
4. I've tried disabling the XHCI handoff feature on the built in USB 3.2 and using it.
5. I've replaced all cables in case something got pinched during the swap.
6. I've rebooted, removed drivers, and power cycled literally everything.
Windows 11 USB driver issue suspected
in VIVE & VIVE Pro
Posted
I'm at my wits end getting this to work. TIA for any advice. I'm having an issue after building a new Windows 11 PC using the OG HTC Vive Pro. Here are screenshots of a program called USBDeview that allows you to see a lot of detail about attached USB devices.
Here's the original screenshot after a PC restart, but before starting SteamVR: https://ibb.co/9rrpq1g
When I startup SteamVR, the system immediately disconnects any attached HTC devices like the lighthouses, dongles, and the headset itself: https://ibb.co/1dF8x7R
SteamVR will then start to "bounce" the HTC Vive, you can hear Windows11 play the connect/disconnect sound as well. This will continue indefinitely: https://ibb.co/nmP1Y7V
Finally if I restart the headset through SteamVR, it will temporarily show everything connected. If I enable mirroring the display I can even see the SteamVR Home environment come up and start tracking on my monitor. But nothing ever comes up on the actual headset and after 10-15 seconds the bouncing starts all over: https://ibb.co/zhmLXYq
Troubleshooting:
1. I've tried running USBDeview during the whole process to view what's going on at a system level.
2. Existing HTC Vive worked fine on Win 10
3. I'm using a suggested Inateck card for the USB (although it's still 3.0)
4. I've tried disabling the XHCI handoff feature on the built in USB 3.2 and using it.
5. I've replaced all cables in case something got pinched during the swap.
6. I've rebooted, removed drivers, and power cycled literally everything.
Specs of the new PC:
Asus ROG Strix X670-E Gaming Wifi AM5
AMD Ryzen 9 7950X3D
Corsair Dominator Platinum 2x32GB DDR5 6600
EVGA GeForce 3080ti
SteelSeries 7 Headset
SteelSeries Keyboard
Logitech G502 Hero