okay so I found out the solution. For anyone who has this issue in the future, hopefully you don't have to struggle like.go to "C:\Program Files (x86)\Steam\steamapps\common\VIVEDriver\App\ViveConsole\Tools\FirmwareUpdateKit" with a windows terminal and do ".\FirmwareUpdateKit.exe -normal_update" you may have to run as admin and the headset didn't work until I rebooted my pc.
Thank you for this, I followed this. The UpdateKit was in another folder for me.
I think my headset is bricked, can't update firmware.
in VIVE Console Software
Posted
Thank you for this, I followed this. The UpdateKit was in another folder for me.
C:\Program Files (x86)\Steam\steamapps\common\VIVEDriver\App\ViveConsole\Tools\FirmwareUpdateKit
The update failed two times, even with admin permissions. Rebooted PC and the update ran normally from SteamVR.