Hillwoods Posted March 10, 2017 Share Posted March 10, 2017 Hi everyone, Today i recieved my HTC Vive, and inside the box was a code to redeem a content bundle. Instructions said to go to http://www.vive.com/code but when i am trying to load the URL i get a "Page not found" error. Does someone know what the right url is to redeem the code? Thanks! Link to comment Share on other sites More sharing options...
Kice Posted March 10, 2017 Share Posted March 10, 2017 Try this: steam->library->left down corner->add games->reedem code Link to comment Share on other sites More sharing options...
Hillwoods Posted March 10, 2017 Author Share Posted March 10, 2017 Unfortunately the code on the voucher isn't a steam Or Viveport game code, in both applicaitons i get a "invalid code" message. Link to comment Share on other sites More sharing options...
Synthesis Posted March 13, 2017 Share Posted March 13, 2017 Try this link out:https://store.vive.com/code/global/code-instruction Thanks, -John C Link to comment Share on other sites More sharing options...
ViveOwner Posted April 15, 2017 Share Posted April 15, 2017 Unfortunately, that just brings you to a page with a "Next" buttton that brings you to the main vive.com page (https://www.vive.com/ca/) Are we not able to redeem our bundle? Link to comment Share on other sites More sharing options...
bulloko Posted April 15, 2017 Share Posted April 15, 2017 Make sure you LOG OUT of the VIVE site. Head to the url vive.com/code Hit next. CONTINUE AS GUEST Then you will be able to get your games with your code, etc. If you log in, or are ALREADY logged in - it will not work. Anyhow - when you finish you're given CODES for the games you can then use in VIVEPORT application. I already reported this to them (figured this out with a rep over chat). So they KNOW it's an issue... dunno why they don't fix it in any way. Or maybe put a sticky at the top of th ehelp area. Link to comment Share on other sites More sharing options...
ViveOwner Posted April 20, 2017 Share Posted April 20, 2017 There is no option to "Continue as guest". I land on the main Viveport home page. Options are buy a subscription, or sign in. Sign-in does not have a guest option. I can input a user/pass or use facebook/steam etc to sign in. Link to comment Share on other sites More sharing options...
Rhiannon Posted April 20, 2017 Share Posted April 20, 2017 What url do you put in, and what url do you end up on, please? Link to comment Share on other sites More sharing options...
ViveOwner Posted April 21, 2017 Share Posted April 21, 2017 As an update, I contacted support and it seems to be something related to localstorage from store.vive.com A private session/incognito session fixed the issue. I also verified that it did not work in a regular session until I deleted the localstorage from store.vive.com. As for timeline of events: vive.com/code -> click next Sent to: https://store.vive.com/code/global/checkout/cart/add/product/45 Redirected (302): https://store.vive.com/code/global/checkout/onepage/ Redirected (302): https://store.vive.com/code/global/customer/account/edit/ Redirected (301): https://www.vive.com Redirected (301): https://www.vive.com/ca/ After removing localstorage for store.vive.com vive.com/code -> click next Sent to: https://store.vive.com/code/global/checkout/cart/add/product/45 Redirected (302): https://store.vive.com/code/global/checkout/onepage/ which returns a 200. Link to comment Share on other sites More sharing options...
Rockjaw Posted April 21, 2017 Share Posted April 21, 2017 Thanks for following up here, . To clarify, you cleared the local cache specifically relating to store.vive.com? Link to comment Share on other sites More sharing options...
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