Freker Posted April 9, 2017 Share Posted April 9, 2017 Hi, I've been the proud owner of a Vive for the last 3 days purchased from SCAN.com, but in the last evening whilst plugging in and turning on the switch on the outlet for my base stations mounted on tripods as usual before starting up Steam VR, one of my power cables heads sparked and esssentially died and burned out on me. I have since tried a desktop fan and a few other items to make sure the power outlet was safe and if it's any fault from that, but everythings seemed fine. I tried the remaining base station power cable in the base station which was plugged in at the time and that seemed to come on fine with the usual lights when not calibrated due to the other base station not being plugged in and being opposite from it. I am horrified that this kind of issue has happened to me this early in owning the device. It obviously leaves me with a unplayable Vive until I gain a replacement official cable and even then, I'm don't know if the plug sparking caused any damage to the base station itself, until it's all plugged in and ready. Has anyone else had issues like this and can any Vive representatives make anything clear on how I'm going to gain a replacement cable under warranty and what happens if the base station doesn't work properly after then? I have also sent an email before this post, but it's unclear if the email reached as it just refreshed the Vive homepage once clicking submit. Link to comment Share on other sites More sharing options...
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