Mike Posted September 29, 2016 Share Posted September 29, 2016 Try these troubleshooting suggestions. Option Description Check the headset’s LED status If the LED is not lit, try connecting the link box to a different power outlet. If the LED is dim green, the headset is on standby mode. Activate it by moving the headset or starting a VR app. If the LED is red, check if you're encountering a cable connection or driver error. Reboot the headset From your computer, open the SteamVR app. Click > Settings > Developer, and then make sure thatDirect Mode is enabled. Right-click the icon, and then click Reboot Vive headset. Wait for the reboot process to complete. Check the cable connections Make sure that your cable connections are securely attached on both ends. Check that the correct cables are connected to the corresponding side of the link box (orange cables should connect to the side with orange trims). Connect all video output cables to the same graphics card. Do not connect video output cables to ports on the motherboard. If available, try a different type of video output (for example, switching HDMI with DisplayPort) from the graphics card to the link box. Try connecting to a different USB port. If you're using USB 3.0, switch to a USB 2.0 port to see if it corrects the issue. Restart the link box For details, see How do I restart the link box?. Link to comment Share on other sites More sharing options...
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