Milkman Posted April 18, 2017 Posted April 18, 2017 Just got my Vive last week, i was unable to get it setup. Was constantly getting 208 errors. I setup a 2nd machine and tried the headset there and got the same problem. After digging though your forums and steam forums i read someone mention re-seating the HDMI cable on the headset itself. I did that and it still didn't work. HOWEVER i tried a different HDMI cable instead of using the 3-in-1 teather cable and presto the vive was seen on the PC. I then did room setup and everything seems to be working properly, well other than my HDMI cable is only 5 feet long so i can't really walk around. SO, can i get a working 3-in-1 cable sent to me so i can play? Also why does support chat not work and i have submitted multiple contact requests over the last week and have gotten no responces, not even an automated responce that a ticket/support contact was initiated. Help please?!?!
Synthesis Posted April 18, 2017 Posted April 18, 2017 I'd be happy to help you out with that. Can you PM me and give me some personal information so we can get you a new 3-in-1 cable? Thanks, -John C
Synthesis Posted April 19, 2017 Posted April 19, 2017 We're good to go on a replacement for you. Just respond to that last PM and I'll make the arrangements.
Milkman Posted April 19, 2017 Author Posted April 19, 2017 Thanks! WHen i get my cable i will make another post on here to confirm everything is good.
Milkman Posted May 1, 2017 Author Posted May 1, 2017 Still waiting for my cable... Also never got any free game codes? Thought i got 2 free games with the aniversary purchase direct from HTC?
bulloko Posted May 1, 2017 Posted May 1, 2017 I had a piece of paper in my box with my codes - here's a picture (code censored, though I've already used it) I've also heard that they come via e-mail... /shrug. I got mine via Amazon, and it was in the box!
CaTaPulT Posted May 2, 2017 Posted May 2, 2017 I bought mine right from HTC Vive Canada (the anniverasary deal) and the card with the codes was in the box. I got Richie's Plank Experience and Everest. Richie's plank is a blast, I haven't really tried Everest yet. Regards: Jack
vic Posted May 2, 2017 Posted May 2, 2017 Good luck getting the cable there is no customer support 2 months after reporting broken controllers and supply requested purchase info nothing
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