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New vive... bad 3in1 cable and no customer service?


Milkman

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Hi 

 

I've been informed that you have been contacted and RMAs are being processed for your controller.  Can you confirm? 

 

Many thanks, please accept my apologies for the delay you experienced.

 

Regards,

John

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I forgot to look last night.  I shall check today and get back to you.  Also looks like my replacement cable has shipped, although no tracking number was provided, so hopefully it wasn't sent pony express. :)

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