AlexV Posted April 21, 2017 Share Posted April 21, 2017 I bought HTC VIVE from Amazon on april 5th, there hasn't been any codes included in the package, and i didn't received any emails with this codes. Link to comment Share on other sites More sharing options...
Rockjaw Posted April 21, 2017 Share Posted April 21, 2017 Hi - sorry to hear that. As you purchased the Vive from Amazon, you will need to contact them regarding this, as it's their responsibility to pass on the codes. Hope you get the code you need soon. Link to comment Share on other sites More sharing options...
jagibson Posted April 25, 2017 Share Posted April 25, 2017 Have you heard back from Amazon? Please let me know. Thanks! John Link to comment Share on other sites More sharing options...
Dave1 Posted May 11, 2017 Share Posted May 11, 2017 Hi there, i have the same question (i get my vive from alternate.it) they told me i should get an email from htc as soon i log in to set up the vive.. no mails yet.. Link to comment Share on other sites More sharing options...
Willahondro Posted May 11, 2017 Share Posted May 11, 2017 Hello . If this was a Commercial Edition Vive that you purchased, the code for content should have been on the receipt provided by the retailer as they have been allocated a stock of codes for supplying new users. The email from HTC would only come after the codes have been redeemed. If you could PM us a readable copy of your proof of purchase, it may be possible for us to help this process along. Thank you for your time and patience! Link to comment Share on other sites More sharing options...
Dave1 Posted May 12, 2017 Share Posted May 12, 2017 Thx willahondro for the fast answer, i get the code from alternate yesterday night, everything fine, awesome thing this vive :) Link to comment Share on other sites More sharing options...
Willahondro Posted May 12, 2017 Share Posted May 12, 2017 Excellent! I'm glad that you will be able to enjoy the Vive! If there is anything else that we can do please don't hesitate to contact us! Link to comment Share on other sites More sharing options...
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