JMBart Posted January 31, 2022 Share Posted January 31, 2022 One of my 3 vive focus 3's does not give a prompt when plugged into USB to enable File Transfer mode. It has usb debugging enabled, and it is recognized by adb and I can install apps via adb, but I would like to easily transfer files with windows explorer. Thanks in advance for any assistance. Link to comment Share on other sites More sharing options...
JMBart Posted January 31, 2022 Author Share Posted January 31, 2022 In Computer Management, the device appears as 'VIVE RR Interface' and the properties say the drivers are not installed. Additionally, the headset is fully updated. Link to comment Share on other sites More sharing options...
C.T. Posted February 1, 2022 Share Posted February 1, 2022 turn on PC compatibility mode inside Focus 3's setting to see if it makes any difference. Link to comment Share on other sites More sharing options...
HackPerception Posted February 2, 2022 Share Posted February 2, 2022 Adding in that a facotry reset might be a helpful troubleshooting step. Power off device completely Hold power on and volume down together until the bootloader menu appears (~3s) Use the volume button to navigate to "Factory Reset". Select with the "headset" button (left side of headset) Link to comment Share on other sites More sharing options...
GoranW Posted February 21, 2022 Share Posted February 21, 2022 I have the exact same issue. Enabling "USB compatibility" mode inside the headset does not help. How can we install a driver for "VIVE RR Interface" so it no longer appears under "Other devices"? Thanks in advance. Link to comment Share on other sites More sharing options...
GoranW Posted February 23, 2022 Share Posted February 23, 2022 NOTE: In my case the cable used is the official Oculus Link Cable (optical, hi-speed, USB-C) connected to a USB-C port on the PC motherboard. I get the same issue on two different PCs, one with Windows 10 and one with Windows 11. Connecting via ADB (Android Debug Bridge) works fine. Streaming via VIVE Business Streaming from Steam VR works fine too. It's only the Windows Explorer connection that does not work as expected. According to this guide - https://www.vive.com/eu/support/focus3/category_howto/copying-screenshots-and-recordings-to-computer.html - a "VIVE Focus 3" device should appear in Windows Explorer (step 5). Instead I get an "Unspecified" device called "KONA-QRD _SN:<serial nr>" (insert your serial number here) in "Control Panel\Hardware and Sound\Devices and Printers". Also, in step 2 a "Choose USB mode" dialog should appear in the headset, but that does not happen. Link to comment Share on other sites More sharing options...
pVision Posted March 2, 2022 Share Posted March 2, 2022 If anyone needs to solve this: I've been stuck with this issue for days. My machine seemed to have issues asigning the right mtp driver to the device. Followed this guy and solved it: 3 Link to comment Share on other sites More sharing options...
JCY Posted March 24, 2022 Share Posted March 24, 2022 I had the same issue, I ended up updating the headset and then resetting by going toSettings > Advanced > Reset Device Once that is done you might want to plug and unplug (from headset and PC) your link cable if you don't get the prompt. Once I did this I was able to get the transfer prompt to work. I currently have 10 Vive Focus 3's that I am setting up and I have to do this in order to see in windows explorer. Hope this helps 2 Link to comment Share on other sites More sharing options...
GoranW Posted April 11, 2022 Share Posted April 11, 2022 This issue seems to have resolved itself after I updated my headset to Early Access firmware for OpenXR support... Link to comment Share on other sites More sharing options...
Villette Virtual Posted February 28 Share Posted February 28 On 1/31/2022 at 9:09 PM, JMBart said: One of my 3 vive focus 3's does not give a prompt when plugged into USB to enable File Transfer mode. It has usb debugging enabled, and it is recognized by adb and I can install apps via adb, but I would like to easily transfer files with windows explorer. Thanks in advance for any assistance. Did you succeed in solving your problem I have exactly the same problem, if you succeeded can you share with me the solution to the problem. Thanks, Link to comment Share on other sites More sharing options...
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