Hammertoes Posted May 7, 2017 Share Posted May 7, 2017 Hi. I was just talking to chat support about my Vive and after asking for a system report, I was told to restart my computer. Of course, this disconnected me from chat and now it's offline. Am I not able to finish this enquiry now? How am I supposed to get back in contact with that representative? Link to comment Share on other sites More sharing options...
Hammertoes Posted May 7, 2017 Author Share Posted May 7, 2017 I gave both my email and my phone number, yet this isn't being followed up on? Am I really being ditched by support right now? Link to comment Share on other sites More sharing options...
Rockjaw Posted May 9, 2017 Share Posted May 9, 2017 This post has been moved to Technical Support. Follow the link to the new location. Thanks! Link to comment Share on other sites More sharing options...
Rockjaw Posted May 9, 2017 Share Posted May 9, 2017 Hey there @Hammertoes, I'm moving this over to Technical Support in a second, as it's more appropriate there. Apologies for the experience here. Please pass on your email (as given to CS) in a PM to me or @jagibson and we should be able to investigate. Link to comment Share on other sites More sharing options...
Synthesis Posted May 9, 2017 Share Posted May 9, 2017 I apologize for that. I'd be more than happy to help you with whatever is going on with your system. Thank you, -John C Link to comment Share on other sites More sharing options...
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