Display issue - a blinking Vive logo (like a watermark) is overlaying the screen

[EddyChan]

Hi guys,

Have anyone seen this issue before? the vive logo is blinking and overlaying the screen, like a watermark, please refer to the attachment here. It won't go even we reboot the headset. 

Any thoughts?

[Tony PH Lin]

Hi @EddyChan,

Please contact with call center for trouble shooting support.

Thanks.

[bgt1200]

Hello,

Getting similar issue here. The VIVE Focus 3 logo remains even after factory reset.

Any suggestion before sending to repairing center ?

Thank you.

[Ixixly]

It's a screen burn in issue, doesn't happen super often but does occasionally happen. I'll usually go away after a week.

[GhostPsi]

On 10/20/2022 at 3:57 AM, EddyChan said:

Hi guys,

Have anyone seen this issue before? the vive logo is blinking and overlaying the screen, like a watermark, please refer to the attachment here. It won't go even we reboot the headset. 

Any thoughts?

Get a movie on the headset and then run it on repeat for 10hours or any video and continue untill it goes away or contact support.

[VIVE_chengnay]

Hi @GhostPsi,

Please contact support, thanks!

[bgt1200]

Thank you guys.

I managed to get it away by turning off the headset (with battery taken out) for several days. (phew)