Problem Vive Business Streaming installation

[Steve76]

Hello there,

during the installation of Vive Business Streaming the error 103 occurs. 

According to What do the error codes and messages mean? What can I do? (vive.com) it means that there is no internet connection. However the PC itself has at least a https connection via the browser. However there probably there is a company firewall in between. On which ports does the installer work? Is there a offline installer available? 

Best regards

          Stefan

[Ao Gao]

Hi,

same happens to me. Do you have any updates on this?

[C.T.]

can you try disable the firewall or anti virus software to install?

[SmallStudio]

Hi! I have exactly the same issue and the same error message when I try to install Vive Business Streaming. I have disabled both the anti-virus and firewall but I still get the error. Do you have any clues?

[C.T.]

7 hours ago, SmallStudio said:

Hi! I have exactly the same issue and the same error message when I try to install Vive Business Streaming. I have disabled both the anti-virus and firewall but I still get the error. Do you have any clues?

do you have other network you can try? error 103 is more like network issue, unable to reach the download server. 

[SmallStudio]

Thanks! I did try but with no success with a differrent network. I did succeed in the end by installing it with another account on the computer (both have administrative priviledge)!

[TyrensVis]

I had the same problem. Fixed it by temporarly by turning off the company VPN and running as admin.