Satcruiser Posted March 30, 2023 Share Posted March 30, 2023 My unit has two dark spots on the right lens. One is larger than the other and I am unable to determine if it is dead pixels or just dirt inside the lens especially the larger one because it is not quite symmetrical. This is very bothersome since they are close to the middle and are clearly visible on a white/light background. Unfortunately Amazon ran out of stock and I am unable to exchange it, so my only option is to return it and wait for new stock or get it repaired. Anybody else having similar issues? Link to comment Share on other sites More sharing options...
C.T. Posted March 31, 2023 Share Posted March 31, 2023 If you are having doubts on the dead pixel, I'd suggest to raise a supporting ticket to check for your option. Attached your ticket number here, so I can also be visible on your progress. Thanks Link to comment Share on other sites More sharing options...
Satcruiser Posted March 31, 2023 Author Share Posted March 31, 2023 52 minutes ago, C.T. said: If you are having doubts on the dead pixel, I'd suggest to raise a supporting ticket to check for your option. Attached your ticket number here, so I can also be visible on your progress. Thanks I did contact support (ticket # 50492674) and they suggested either repair or return to Amazon. I requested an Amazon return and will be shipping it back soon. Also re-ordered another one however it is backordered until May. Link to comment Share on other sites More sharing options...
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