minugi2323 Posted April 5, 2023 Share Posted April 5, 2023 is there reason why the wifi mac address of XR elite device is not available? only the bluetooth address is available. settings > general > infromation > headset status > IP address and Wifi Mac address not available. Link to comment Share on other sites More sharing options...
Alex_HTC Posted April 5, 2023 Share Posted April 5, 2023 @minugi2323 Can you try updating the system software? I'm seeing this on my headsets Link to comment Share on other sites More sharing options...
minugi2323 Posted April 5, 2023 Author Share Posted April 5, 2023 The headset's system software was the lastest and still those addresses were not available so I just reset the headset and I could see the wifi mac address and IP address. Link to comment Share on other sites More sharing options...
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