Vocker Posted April 20, 2023 Share Posted April 20, 2023 Is there a preferred method to keep the unit from going to sleep while I"m copying a file to it from Windows? Or a timeout in the power settings somewhere? I'm trying to copy a 15 GB file. I have a USB 3.2 2x2 Type-C on my motherboard (Aorus Master X670E), plugged into the battery pack of the XR Elite. In under 3 minutes the headset shuts down and the copy fails. Then I have to put it on again where it says 'boundary lost' and I have to run through that configuration again. Why does it take so long to copy a 15GB file over a 20Gbps connection? Link to comment Share on other sites More sharing options...
DDMcD Posted April 20, 2023 Share Posted April 20, 2023 I believe you can cover the sensor above and between the lenses. I haven't tried it, but it sounds right. Link to comment Share on other sites More sharing options...
C.T. Posted April 21, 2023 Share Posted April 21, 2023 Yes, please cover this one for now to prevent it from sleeping. We will discuss internally on how to adjust this USB behavior soon. Link to comment Share on other sites More sharing options...
Vocker Posted April 21, 2023 Author Share Posted April 21, 2023 (edited) Thanks, will do! I previously covered the entire headset with a rag but that didn't do it. I had to tuck the rag in close. Edited April 21, 2023 by Vocker more info Link to comment Share on other sites More sharing options...
xrSoftware Posted April 22, 2023 Share Posted April 22, 2023 I just received my XR Elite and have already run across this issue of keeping the XR Elite from going to sleep! There should be a settings option so that the XR Elite doesn't sleep while developing like the Quest 2 can be set. Link to comment Share on other sites More sharing options...
Yabu Posted April 22, 2023 Share Posted April 22, 2023 You can also lean one of the ccontrollers (the round part) against the sensor if the headset is on the ground, covers it up well until they can give the software an option to prevent sleeping. Link to comment Share on other sites More sharing options...
FunkDigit Posted August 21, 2023 Share Posted August 21, 2023 Any update from HTC / Vive on this? Not going to sleep is standard developer feature on most Enterprise-focussed devices. Also can we please have the ability to lock USB mode to data transfer (and keep this setting when headset has been powered down). Currently have to confirm this in headset every time connection is made to PC - with several headsets (Elite XR BE's) this becomes very labourious... Cheers, L. Link to comment Share on other sites More sharing options...
FunkDigit Posted August 24, 2023 Share Posted August 24, 2023 It would seem the USB sleep issue is less prone to happening when connecting DIRECTLY to the main part of the HMD (figure 3 in the diagram above). - Which I guess makes sense, at least for Developers, (I find it much easier to keep swapping to wearing / not wearing the headset without the battery cradle attached, esepailly when trying various re-edits of App). Link to comment Share on other sites More sharing options...
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