Cake Posted July 17, 2017 Share Posted July 17, 2017 I did not receive either as well. Link to comment Share on other sites More sharing options...
Synthesis Posted July 17, 2017 Share Posted July 17, 2017 If you haven't already PM'd me with your order number, please do so.Thanks, -John C Link to comment Share on other sites More sharing options...
veoz Posted July 18, 2017 Share Posted July 18, 2017 Already sent you a PM 2 weeks ago, you told me to check my spam box for the game code, but live chat told me it can take up to 2 weeks. It's been two weeks now, haven't recieved it. Link to comment Share on other sites More sharing options...
veoz Posted July 18, 2017 Share Posted July 18, 2017 Quick update, contacted live chat today(it's been 2 weeks), was told it will take another week for the HTC to get the codes. That's the third time I've been told to wait a week..week after week it's the same response. A bit frustrating when I got the summer steam bundle so I can play star trek with my friends...They have been playing since it was released and are slowly losing interest in it. By the time I get it they probably wont be playing. Very disappointed and can't even return it anymore. Can't do anything about it. I'll update you guys next week. Have a good day. Link to comment Share on other sites More sharing options...
veoz Posted July 27, 2017 Share Posted July 27, 2017 Week 4, told to wait another week, told can't return the product as it's past the 14 day mark. Not sure what to do or how to feel. How long do I wait? This feels unlawful,I haven't received what I paid for and I can't return and get my money back either....disgusting. Link to comment Share on other sites More sharing options...
Synthesis Posted July 27, 2017 Share Posted July 27, 2017 Hi Veoz, I PM'd you with a code. Once again, if anyone else does not have their codes PM me with your order number. Thanks, -John C Link to comment Share on other sites More sharing options...
veoz Posted July 28, 2017 Share Posted July 28, 2017 Thank you for your assistance. I'm not used to staff on a community forum being more helpful on order issues than live support so I dealt with them. Thanks. Link to comment Share on other sites More sharing options...
Synthesis Posted July 28, 2017 Share Posted July 28, 2017 Don't worry about it. From the messages you sent me I'd thought you were being taken care of, but I'm glad I could resolve it.Have a great weekend! -john C Link to comment Share on other sites More sharing options...
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