skvin Posted July 30, 2017 Share Posted July 30, 2017 Hi, I received my new Vive yesterday. It comes with a free month trial of Viveport. In Vive Desktop, I signed up for the free trial and entered my credit card information. I've received a confirmation email that I am now subscribed and ready to download games. When I log into Vive Desktop and navigate to the Subscription area, I am prompted to start a free trial again. Within my Profile information, it states I have no subscriptions. When I attempt to download a game, I'm warned that I'm about to be charged ($19.99 for Google Tilt Brush, for example). It appears I don't have a subscription, though the confirmation email I received says I do. Any idea of what's going on? Thanks for you help. Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.