Crazieman Posted September 30, 2016 Share Posted September 30, 2016 I have absolutely no display on my headset. Everything is green, the LED is green, SteamVR is green, it tracks on display mirror. I just have NO DISPLAY! Updated nVidia drivers. EVGA GTX 980ti. Reinstalled Vive drivers. Rebooted probably 40 times. I've tried HDMI>HDMI and DisplayPort>HDMI. I can't try DisplayPort>Mini DisplayPort yet because I'd have to order the cable. No store physically carries it in my area. Please help? Edit: Even bypassed linkbox on HDMI and plugged it direct. Nothing! Link to comment Share on other sites More sharing options...
Rockjaw Posted September 30, 2016 Share Posted September 30, 2016 Hi ; I'm afraid this isn't something we can easily diagnose via the forums directly. However, if you contact our Customer Care team via chat, you can request they run a diagnostic on the headset display. That will help them narrow down the issue and give you more advice. Visit the Customer Care 'Contact Us' page here: https://www.vive.com/us/support/contactus/ Link to comment Share on other sites More sharing options...
Crazieman Posted October 1, 2016 Author Share Posted October 1, 2016 Thank you for the link. After speaking with support, we determined I actually have a bad headset and have to replace it. Link to comment Share on other sites More sharing options...
Rockjaw Posted October 1, 2016 Share Posted October 1, 2016 Ack, sorry to hear that, . I hope you're back in VR soon. :( Link to comment Share on other sites More sharing options...
Crazieman Posted October 5, 2016 Author Share Posted October 5, 2016 My replacement Vive arrived and it works perfectly. It was most definitely the display in the headset. Thanks HTC, and thanks Gamestop for going through with replacement. Link to comment Share on other sites More sharing options...
Rockjaw Posted October 5, 2016 Share Posted October 5, 2016 Excellent news! Link to comment Share on other sites More sharing options...
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