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house of meditation error code 10002


simonpau1

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I paid and downloaded the "House of Meditation" a week ago, installed it, but as soon as the game starts, the screen says "unknown error code 10002", I then uninstalled it, reinstalled it, on and off for many days and many times, the result is the same, I tried to leave a comment at Viveport but no one responded, it just never worked, what can I do now ? anyone encountered similar problem ? where can I get help ? or even refund it ? feels very frustrated like being cheated.

thanks.

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thanks for the follow up, nothing I could do but wait for solutions from you experts, honestly very dissappointed as I got no reply from info@ceverum.com, I enquired about this issue directly, don't think I will buy any other product from them any more.

 

thank you guys.

 

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thanks for your team's support, but really don't regard a refund as the best solution, my whole purpose is to buy something that I want to use, this could not be satisfied at this point, whereas, the developer fails to respond to the problem is a big disappointment, they simply ignored any and all question to their problemetic product.

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