VIVE_chengnay Posted November 25 Posted November 25 21 minutes ago, Stay21 said: I did it but cant find the file created. Where is the path of logcatUE.txt if i use : 'adb logcat > logcatUE.txt' ? "adb logcat" should execute from your PC's Windows Command Prompt window. The file will be saved into your PC. It depends on where you start your command prompt window. For example, if I launch the command prompt window from my download folder, then I will be seeing it as C:\Users\<user name>\Downloads>
Stay21 Posted November 26 Author Posted November 26 Any ideas ? I checked on 5.3 and 5.4 as well and the same issue
VIVE_chengnay Posted November 27 Posted November 27 Hi @Stay21, I shared our APK build with you through your gmail email. And, could you also share yours to me? In this sample scene, you just need to press B or A buttons to enable passthrough effect.
Stay21 Posted November 27 Author Posted November 27 I sent my apk as well however i checked your apk and the same issue - the screen freezes. 😞
Stay21 Posted November 27 Author Posted November 27 so it looks like the headset settings maybe matters, or maybe software update i have different the you.
VIVE_chengnay Posted November 27 Posted November 27 Hi @Stay21, I didn't use the same ROM as yours. I will try again using the same ROM and also test with your APK. Sorry for the inconvenience.
VIVE_chengnay Posted November 28 Posted November 28 14 hours ago, Stay21 said: i checked your apk and the same issue - the screen freezes. Hi @Stay21, I would like to further clarification of this issue. When you mentioned screen freezes, what did you do and will it return to Lobby after screen freezes? From your log, we saw that you press A button then screen freezes, is that correct? If you re-launch your application then press B button, does your screen also freezes too? Just for your information that A button is Planar Passthrough and B button is Projected Passthrough. I also tested with same ROM version as yours but I did not get screen freeze issue.
Stay21 Posted November 28 Author Posted November 28 (edited) By "the screen freezes" i mean that the screen doesnt update any more. I see only last updated frame before i start Project Passthrought. Like a screenshot. After this, when i rotate the headset, the view doesnt update. I still hear sounds from the app but its like never ending lag in the game. In my app i changed buttons functions so dont focus about A or B log. It doesnt matter. Start Planar Passthrough works fine no matter what button i use to start it. Projected Passthrough "freezes" the screen, no matter what i did before. Maybe i should reset the headset to factory settings ? Maybe any of features i changed inside the headset have impact for this issue ? Like enable something in headset settings ? Edited November 28 by Stay21
VIVE_chengnay Posted November 28 Posted November 28 Hi @Stay21, After screen freezes, you press the system button on Right controller, will it work? Would you mind help to capture more logs for further investigation? I would like to know what happen after your screen freezes. If the screen freezes and you don't do anything, will the app closed and return to Lobby? I would like to collect logs of what happen after screen freezes.
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