Shackler Posted October 2, 2017 Share Posted October 2, 2017 Hi, my sales/subscription report data is not updating as I have been contacted in forums from users that have played my game through subscription and have a review but still the data in all months is showing 0? Link to comment Share on other sites More sharing options...
gaugepunk Posted October 2, 2017 Share Posted October 2, 2017 We seem to have similar issues! Same here, my subscription revenue seems to only show up around 2 months after the month of sale (e.g. all the revenue for march shows up in one go around late may). Though this doesn't seem to be consistent, as some months the revenue has shown up in less than 2 months, and in the most recent month ive still got almost 3 months worth of empty subscription data. Are there any Viveport employees that would like to detail how this system works? as it seems quite inconsistent. Any info would be appreciated. Link to comment Share on other sites More sharing options...
Shackler Posted October 3, 2017 Author Share Posted October 3, 2017 Hmm, waiting 2 months for sales data is not ideal. Link to comment Share on other sites More sharing options...
HackPerception Posted October 4, 2017 Share Posted October 4, 2017 & , I've brought your cases to the knowledge of our management. You will likely be contacted by our teams via email as they work to address your concerns. Link to comment Share on other sites More sharing options...
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