x27rzxs Posted November 4, 2017 Share Posted November 4, 2017 Hi, i recently purchased the vive and with it comes a software/game package, i tried alot of times to redeem the codes which i got sent via email, in steam it says these codes dont work and in the htc software it says the codes have already been used but they arent in my steam library nor my vive library, thx for any help in advance. Link to comment Share on other sites More sharing options...
HackPerception Posted November 5, 2017 Share Posted November 5, 2017 , Are you loging into the Vive software using a Steam account? This type of issue is usually related to which account the codes have been verified. The promo codes you recived (save for fallout) are for the Viveport software and not Steam hence why they don't work there. Our US support staff is out for the weekend but might be able to help you sooner since he's in a different timezone. Link to comment Share on other sites More sharing options...
CoryCheng Posted November 6, 2017 Share Posted November 6, 2017 Hi , Please PM me your bundle code so I check the code status for you. Cory.C Link to comment Share on other sites More sharing options...
x27rzxs Posted November 12, 2017 Author Share Posted November 12, 2017 ok finally got the right codes now per mail which also work in the vive software dont know why they didnt work before prob. problems with the website, since i also had the option to activate them now on the htc website so everythings wqorking now finally Link to comment Share on other sites More sharing options...
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