Threndel Posted November 24, 2017 Share Posted November 24, 2017 Hello, I post a message here because my software Viveport open a pop-up and ask me to uninstall the software and install the new version. If I do not do it the software will not work anymore from November 27th. This is what I did. He continues to ask me to do the updateand tell me to go see the technical support and I find nothing. Some help ? thank you in advance Link to comment Share on other sites More sharing options...
Synthesis Posted November 24, 2017 Share Posted November 24, 2017 Could you please go to "Help" and tell me what version of Viveport you have installed?Thank you, -John C Link to comment Share on other sites More sharing options...
staircats Posted November 25, 2017 Share Posted November 25, 2017 I am having the same issue. We already uninstalled it so we don't...have...a version number. But back when we did have one it would have been from 2016 or so, and we update it when it asks for updates. My husband is currently tearing our computer apart and swearing after doing update after update, so...I definitely feel like this update request could have been handled more efficiently, or the thing just set to do this update on its own without having us crawl up our computer's butthole. Link to comment Share on other sites More sharing options...
Threndel Posted November 27, 2017 Author Share Posted November 27, 2017 The versions is 1.1.4 (r36) Thanks Link to comment Share on other sites More sharing options...
CoryCheng Posted November 28, 2017 Share Posted November 28, 2017 Hi , I am assuming that there were some files that was uninstalled unsuccessfully. Could you please try uninstalling again with the following steps: Link to comment Share on other sites More sharing options...
CoryCheng Posted November 28, 2017 Share Posted November 28, 2017 Hi , I am assuming that there were some files that was uninstalled unsuccessfully. Could you please try uninstalling again with the following steps: Link to comment Share on other sites More sharing options...
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