Kreuz Posted November 26, 2017 Share Posted November 26, 2017 I'm attempting to download the Vive software so I can redeem my free copy of Tiltbrush, but the download is failing repeatedly. At around 2% downloaded a popup appears saying "Please sign in to your HTC account." with one button labled "Sign in." When I push the button, I get a classic crash window claiming "HTC Identity Authenticator has stopped working, A problem caused the program to stop working correctly..." etc. If I select the option to Close program I am greeted with a window saying "Something went wrong, Please try to sign in to HTC Account again." This will then loop with crashes of the authenticator followed by more prompts to retry. I've not found an answer to this particular problem here and it's getting very frustrating, so help would be greatly appriciated! Link to comment Share on other sites More sharing options...
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