Eyesoar Posted December 6, 2017 Share Posted December 6, 2017 Just a quick warning my Vive died after 13 months of occasional use. If I had purchased it from a store in Australia I would have still been covered under the Australian Consumer Guarantee. However after many unhelpful attempts to get satisfaction from Vive support and eventually Contacting the Australian Consumer Affairs I discovered that as Vive is not an Australian Company then Consumer Affairs can’t pressure them to replace it. If I had brought it from an Australian Store then yes I would be entitled to it being repaired or replaced even though it is past the 12 months stated on the manufacturers warranty. Link to comment Share on other sites More sharing options...
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