yul111 Posted December 9, 2017 Share Posted December 9, 2017 hi, I bought the product a few weeks ago. Part of the reason is to play fallout 4 since it is part of the bundle. However, when my wife pick up the bundle, she just randomly chosen the "all ages" set, and didn't choose the "18 over" one. It is very disappointing, but I'm wondering if there is anyway to let us change it back? It is just an accident, I hope VIVE can help me. Thanks! Link to comment Share on other sites More sharing options...
DDeathlonger Posted December 9, 2017 Share Posted December 9, 2017 Likewise Situation here, I'm fine with my mistake personally, just thought I'd bump this up with some activity. Link to comment Share on other sites More sharing options...
Synthesis Posted December 11, 2017 Share Posted December 11, 2017 Both of you, please PM me with your order numbers and I'll see what I can do. Thanks, -John C Link to comment Share on other sites More sharing options...
yul111 Posted December 13, 2017 Author Share Posted December 13, 2017 John, thank you for the reply. Sorry for the dump question, but how should I PM you? I could not find anywhere saying "PM", and I cannot see your email. Link to comment Share on other sites More sharing options...
Eerie Night Posted December 16, 2017 Share Posted December 16, 2017 We chose the right bundle just can't see the link or an option to download Fallout VR? Link to comment Share on other sites More sharing options...
Musky36 Posted December 17, 2017 Share Posted December 17, 2017 I did the same thing. Had absolutely no idea until tonight that I even had the choice of bundles. I thought I was temporarily setting the parental controls for my 7 year old daughter at the time of installation and planned on switching it to "Over 18" when she was done trying it out. Hope someone can help because Fallout if the ONLY reason I even purchased this. Link to comment Share on other sites More sharing options...
Sevenska Posted December 18, 2017 Share Posted December 18, 2017 Yep I'm in the same boat, thought both were redeemable though, hastely selected the wrong bundle. Has anyone resolved this issue? Link to comment Share on other sites More sharing options...
Musky36 Posted December 18, 2017 Share Posted December 18, 2017 To all who haven’t had this issue fixed. I went onto Amazon.com and looked up the Vive bundle that I ordered. Looked at all the one star reviews and saw that vive customer service responded to all of them with this email address: vive_care@vive.com. I emailed that address last night with my issue and they sent me the Fallout 4 code that I was promised. Hope this helps. Link to comment Share on other sites More sharing options...
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