Jump to content
Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Headset goes grey whenever i look in the direction of my PC


Hectakia

Recommended Posts

hay

whenever i look in the direction of my PC the headset goes grey and dosnt come back till i look away always when i look in the direcion of my PC no other, one i made sure the base stations can see each other and i am well over the minum requirements

 

i thought it might have been the screen reflection at first so i turned my screen off and covered it but made no difference i tried putting the usb cable into different ports aswell as changing around the HDMI cable after a while one of the base stations stoped detecting the other even know i hadnt moved it but i fixed that with the link cable and that didnt even make any difference with the headset going grey when i look in the direction of my PC

 

please help this problem limits the VR games i can play severly

 

Thanks

Link to comment
Share on other sites

Hello 

 

Can you send me the following (either post in the thread or via PM if you prefer not to share)?

- Screen shot of the room overview when you are facing the direction that tracking gets lost: SteamVR -> Settings -> Devloper -> Room Overview

- Picture of your physical set up (overview where theroom,  base stations etc are located and close ups of the base stations.

 

Thank you,

 

JohnG

 

Link to comment
Share on other sites

  • 4 weeks later...

Hello Hectakia,

I see you have a problem with HMD Tracking


Given what information you have provided, I have these suggestions to resolve your problem:


• Go to GPU settings, and set your GPU to prioritize maximum performance for Steam & SteamVR
• Ensure you have no other reflective surfaces in sight of the Lighthouses
• Ensure there are no obstructions to your Lighthouses or HMD
• Ensure that you are providing sufficient light in the room for accurate tracking

• Check that there are no Driver, Windows, Component (vive components) Updates available or Pending 

• Try linking your Lighthouses using the included cable 

If these do not fix your issue, feel free to leave this topic open,
I or another user will try to assist you further shortly!

If I have assisted you with your issue, or resolved your problem, Please accept my response as the answer.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...