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Subscription purchased, but subscription period says valid from "Jan 1 1970 to Jan 1 1970"


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Thank you for the ticket number, it really saved us a lot of time.  

I am certain that you have the same issue  encountered.  

The team is currently working on a manual fix for your subscription account as well.  

 I've sent you a PM for what is going to happen.  



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It's been fixed. I was refunded the 3 months I paid for, and the current month is still active. So I'm getting 13 days free. A bit annoying in context of when I wanted it to work. I hope if I extend my subscription it doesn't play up again.


Thanks for the assistance. If you post the solution, I'll hit the "Accept Solution" button.

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