brob Posted January 2, 2018 Share Posted January 2, 2018 We selected Fallout 4 with our content bundle redemption, but the email confirmation was for the other lame package with Everest and the Plank game. HELP! Link to comment Share on other sites More sharing options...
Synthesis Posted January 2, 2018 Share Posted January 2, 2018 Hi Brob, You can look up the codes you have redeemed with this link: https://store.vive.com/code/global/sales/guest/formThanks! -John C Link to comment Share on other sites More sharing options...
brob Posted January 2, 2018 Author Share Posted January 2, 2018 Thank you for your prompt response! This is the problem - the redemption is for the incorrect games. We selected Fallout 4 but received the codes for the other games. We would like to reverse this as we DO NOT want those games. Please help if you can! Link to comment Share on other sites More sharing options...
Synthesis Posted January 2, 2018 Share Posted January 2, 2018 Well, I can't reverse the games you already have, but I just sent you a PM. Please reply there.Thanks, -John C Link to comment Share on other sites More sharing options...
arnoldasphalt Posted January 2, 2018 Share Posted January 2, 2018 john, I am in the same boat. I just bought this game yesterday, the fallout 4 game was not there, i put the code in, bgq3v3ofQi, and it has everest, and other kid games. I never intended to reedem for a product that wasnt fallout and being NEW to vive, one would expect a code; the one I just listed, to be for the fallout 4. my email is arnoldasphalt@comcast.net please help. I called gamestop where I bought it, and they tried to find a solution too. They told me I would have to contact VIVE. Link to comment Share on other sites More sharing options...
arnoldasphalt Posted January 2, 2018 Share Posted January 2, 2018 Arnoldasphalt@comcast.net here again..... This is the email code i got [CUSTOMER INFORMATION REMOVED] Link to comment Share on other sites More sharing options...
Synthesis Posted January 2, 2018 Share Posted January 2, 2018 Can you please PM me with the information?Thanks, -John C Link to comment Share on other sites More sharing options...
arnoldasphalt Posted January 2, 2018 Share Posted January 2, 2018 how do you private message a person on this platform if anything I type shows up here? Link to comment Share on other sites More sharing options...
Synthesis Posted January 2, 2018 Share Posted January 2, 2018 Click on my icon and then click "Send Private Message"It won't show up anywhere publically. Thanks, -John C Link to comment Share on other sites More sharing options...
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