Neowarex Posted January 4, 2018 Share Posted January 4, 2018 Hi, I have received my HTC Vive about 8 hours ago and I have been trying to troubleshoot it ever since and would like to ask for help. My problem is that ever since I have installed it, the headset's screens are blinking every split second and the right screen is always white. The headset is detected, everything is green on steamVR, headset tracking works, the controllers and the base stations work. The headset's light also cycles between green and red. I have tried the following which did not solve my problem: - Updated all firmwares (bases, controllers and headset) - Checked the cable connections on the headset and link box and reconnected them multiple times, - Tried a different HDMI cable on the linkbox, - Connected the HDMI and USB cables directly from the headset to the computer, - Installed the latest video card drivers, - Reinstalled video card drivers, - Unplugged 2nd monitor, - Used another video card, - Force restarted the headset to force a firmware update, - Connected the short HDMI cable directly from the headset to the PC to rule out the hdmi cable, - Also done the same with the usb cable to rule out the 3 in 1 cable, - Connected to USB 3.0 and 2.0 ports, 3-4 different ports, - Reinstalled SteamVR, HTC Vive Drivers/Software. At this point I am out of ideas and before asking for a replacement I really want to know if there is anything else I can try. My computer's specs are: i7-3820 @4.6 Ghz RX 580 (using latest Adrenalin drivers) Asus Rampage Extreme IV Thank you, Neo Link to comment Share on other sites More sharing options...
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