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can install vive program, keep asking me to sign in


kaotik

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Posted

I'm trying to insall the vive program, but it keep asking me to sign in when it reach 5.57mb of the download, and a pop up show up asking me to sign in, but impossible to do so by clicking on the ''sign in'' logo.

Posted

 

Try rebooting and reinstalling the software from scratch. Has it ever worked before? Are you running as an administrator on your machine?

Thanks,

-John C

Posted

I'm unable to respond to your message but I'd like to say thanks for writing me back.  I have tried reinstalling everything per my open ticket.  Temps have been in the low 70's this winter in hawaii and I've been able to enjoy the vive for as long as I want at a time.  Interested in buying the new headset but do you think it might have the same problem?

Posted

I switched to admistrator and yes it worked :)

 

you should had a notice on your installation program that we need to run it as administrator to make it work

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