kaotik Posted January 7, 2018 Posted January 7, 2018 I'm trying to insall the vive program, but it keep asking me to sign in when it reach 5.57mb of the download, and a pop up show up asking me to sign in, but impossible to do so by clicking on the ''sign in'' logo.
Synthesis Posted January 8, 2018 Posted January 8, 2018 Try rebooting and reinstalling the software from scratch. Has it ever worked before? Are you running as an administrator on your machine?Thanks, -John C
robadaw Posted January 8, 2018 Posted January 8, 2018 I'm unable to respond to your message but I'd like to say thanks for writing me back. I have tried reinstalling everything per my open ticket. Temps have been in the low 70's this winter in hawaii and I've been able to enjoy the vive for as long as I want at a time. Interested in buying the new headset but do you think it might have the same problem?
robadaw Posted January 8, 2018 Posted January 8, 2018 oops sorry i just noticed i responded to the wrong thread - this is for an overheating issue im experiencing in hawaii
kaotik Posted January 9, 2018 Author Posted January 9, 2018 I switched to admistrator and yes it worked :) you should had a notice on your installation program that we need to run it as administrator to make it work
Synthesis Posted January 9, 2018 Posted January 9, 2018 Any time you install software onto your PC, it is always best practice to run as administrator. Glad to hear it worked!Thank you, -John C
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