Matus Posted January 8, 2018 Share Posted January 8, 2018 HI, I have sent one of my base stations to romania for repair, beause one of the tracking laser was missing. I was told on live chat and in instructions that I will receive status email immediately when they receive the package. According to UPS tracking, package was delivered on 4.01.2017 10:55 AM and I still did not received any email. So Im little bit worried that something is wrong.... Link to comment Share on other sites More sharing options...
Synthesis Posted January 8, 2018 Share Posted January 8, 2018 Can you clarify that date for me? Is that January 1st, 2018 or April 1st, 2017?Thank you, -John C Link to comment Share on other sites More sharing options...
Matus Posted January 8, 2018 Author Share Posted January 8, 2018 Hi, sorry I messed up. Of course its January 1st 2018 Link to comment Share on other sites More sharing options...
Synthesis Posted January 8, 2018 Share Posted January 8, 2018 Sorry, I messed up too: January 4th, 2018.Well, that was only two business days ago, so we're still well within the expect repair time. I'd check spam folders to make sure you didn't miss an email or just wait a little bit longer. They're probably still working on it.Thanks, -John C Link to comment Share on other sites More sharing options...
Matus Posted January 8, 2018 Author Share Posted January 8, 2018 Im sorry, I just thought that they will send me email once they receive my package. Thank you for your support :) Link to comment Share on other sites More sharing options...
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