Quissy7 Posted January 22, 2018 Share Posted January 22, 2018 After waiting 2 weeks for a controller repair and getting it back I don't believe there is any issues with the controller but I'm going to report now that the top of the controller track pad is very slightly less responsive than the rest of the controller, I think this is just normal for Vive controllers but the other one I have is slightly more "clicky". I'm reporting it now so it's in the logs just in case because I don't want to get scammed later. Also another thing, the controller was packed so well you could probably drop it off a 2 story building and it'd be ok, but the controller was covered in saw dust, I don't think it'd be hard to brush that off before sending it, but the way it was packed looks like it was seriously rushed, it's easy to tell, so it wouldn't be much of a stretch to assume the repair was rushed too, although as I said, there doesn't appear to be any problems with it. But when you send something to get repaired, specifically a new 2 week old faulty controller you would typically expect it to come back NEWER than when you sent it in the first place. And I was under the impression that items such as controllers are usually sprayed / wiped down for hygiene sake but the controller smells like it's come straight out a workshop, it's smells of oil. On top of all this I was told that I would receive a brand new controller by two different people when contacting support as opposed to the old one repaired, it's not like that's a big deal, maybe the information was just incorrect but it's still something to point out. I know these claims sound extreme but this is exactly how it came back to me, also my first controler which I haven't used for the last 2 weeks while waiting for my other to return now has a squeeky trigger.. Thought that'd be worth adding in. Link to comment Share on other sites More sharing options...
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